TERMS & CONDITIONS 2016-11-06T17:42:23+00:00
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GENERAL TERMS & CONDITONS OF WEBSITE

This website is owned & operated by Pacific Nail & Beauty (Aust) Pty Ltd the authorised importer & exclusive distributor of CND (Creative Nail Design) products in Australia. The principal place of business is 1/23 Expansion St, Molendinar, Gold Coast QLD. For enquiries or comments regarding this website, email info@pacificnail.com.au.

By using this website, it is understood that you accept the general Terms & Conditions of use along with site policies such as the customer service policy, privacy policy, ordering, deliveries & returns. If you do not agree with any of the terms of use stated below, DO NOT USE THIS WEBSITE.

Please take the time to read through the following. By browsing the site or placing an order you agree to be bound by the conditions below. These conditions will be amended from time to time & maybe subject to change without prior notice. Pacific Nail & Beauty (Aust) Pty Ltd comply with the Australian Trade Practices Act 1974 & the Federal Privacy Act 1988.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All of the material in this Website, including but not limited to images, photographs, clip art, characters, names, texts, dialogues, drawings, logos, illustrations, programs, files, audio, video, music and other elements in any of the programming languages used or that may be used, and all the software used for the functioning and development of the Website, is protected by copyrights, trademarks and other intellectual and industrial property rights. All this material is the exclusive property of Pacific Nail & Beauty(Aust) Pty Ltd and / or controlled by CND, Creative Nail Design inc. Pacific Nail & Beauty (Aust) Pty Ltd & CND grants no license or authorisation of use of any kind on its intellectual and industrial property rights or on any other property or right related to the Website and services offered.

No use is allowed on any other website of any logo, trademark, service mark or other copyrighted material that appears on this Website, including, but not limited to, any logo or character, without the express, written consent of the owner of the mark or copyright. Likewise, no part of the content or other material in the site may be used in any way in another website without previous written consent.

Any note, message, e-mail, banner, advertisement, idea, suggestion, concept and other material provided will become the property of Pacific Nail & Beauty (Aust) Pty Ltd, & Pacific Nail & Beauty (Aust) Pty Ltd is authorised to use the material at any time to any media known or to be known. When you supply material to this Website, you agree that CND is entitled to publish the material for any use, including any promotional and commercial uses.

PRODUCT IMAGES

The colour of product images which appear on this website may vary from the actual colour due to screen resolution & technology required for website viewing. There may be variations in actual product packaging as compared to the images on the website. Pacific Nail & Beauty (Aust) Pty Ltd will endeavor to have current images of packaging at all times but will not guarantee exact matches in colour or packaging style to those which appear on this website.

ONLINE PURCHASES

CAPACITY TO CONTRACT

Orders can only be placed with Pacific Nail & Beauty (Aust) Pty Ltd by persons with capacity to contract, who are over the age of 18 or supervised by a parent or guardian.

PRODUCT AVAILABILITY

All products shown are subject to availability. Pacific Nail & Beauty (Aust) Pty Ltd will contact you if we cannot provide the product you have ordered. You will be informed of the period of unavailability & of suitable substitute products. If at this point you decide to cancel the order of the unavailable product, you will be entitled to a full refund. Please note refunds do not apply for change of mind. All prices in this website are in AUD and are inclusive of GST.

USE OF PRODUCT

Upon purchase of goods the buyer agrees to use products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. For information regarding the intended purpose of products please email info@pacificnail.com.au or call toll free 1800 672 800.

SALON PROFESSIONAL

If you have registered your details as a Salon Professional & received a user name & password you have acknowledged that you are a qualified nail technician, with up-to-date training & adhere to standards set by the Australian Government. By purchasing products from this website which are designed for Salon Professionals, you acknowledge that you have the skills, training & experience required to use the product for its intended purpose. Pacific Nail & Beauty (Aust) Pty Ltd will not take responsibility for any loss or damage incurred by the buyer or third party from any misuse of products purchased from this website. Pacific Nail & Beauty (Aust) Pty Ltd reserve the right to cancel a website membership at any time, without notice. By registering as a Salon Professional you give Pacific Nail & Beauty (Aust) Pty Ltd the right to request proof of qualifications & purpose of business.

DELIVERY

All goods are shipped from Molendinar, Queensland and/or Osborne Park, Perth. Delivery times will vary according to your location – some remote locations may take up to 10 working days, but most orders will be received within 4-6 working days. Please contact us if your order does not arrive within 2 weeks. Pacific Nail & Beauty(Aust) Pty Ltd only deliver to Australian destinations & are unable ship purchases overseas.

Delivery occurs on weekdays only & is by Express Post (non dangerous goods only) or selected courier service (flammable items). We are unable to deliver to PO Boxes. Pacific Nail & Beauty(Aust) Pty Ltd will utilise the method of delivery that is most appropriate for the size, content and destination of your order.

Parcels will require signature upon delivery so please make sure you provide a daytime delivery address. Pacific Nail & Beauty (Aust) Pty Ltd will not be responsible for lost or stolen goods due to incorrect address or incorrectly signed parcels.

All goods will have an additional cost of postage & handling. This will be brought to your attention at the time of purchase & will vary in price depending on the size, weight, quantity & type of goods ordered.

ACCEPTED CREDIT CARDS

Pacific Nail & Beauty (Aust) Pty Ltd accept Visa  and MasterCard. Please be aware that your credit card details are entered into a Secure Server. Pacific Nail & Beauty (Aust) Pty Ltd will take all steps to ensure that the credit card is authorised by the owner. Pacific Nail & Beauty (Aust) Pty Ltd will not take responsibility for use of a credit card that is stolen or used in a fraudulent manner.

ADVICE AND INFORMATION

The advice & information contained within this website is of a general nature & is not intended to constitute or replace professional advice for specific conditions. Pacific Nail & Beauty (Aust) Pty Ltd will make every effort to ensure that the information contained within this website is correct. Pacific Nail & Beauty (Aust) Pty Ltd will not take any responsibility for loss or damage arising from its use. To speak to a qualified nail technician please call 1800 672 800. Please note that all enquiries of a medical nature should be directed to a professional within that field.

SPECIALS & PROMOTIONS

On occasion Pacific Nail & Beauty (Aust) Pty Ltd will display items at a special or promotional price. This applies to all goods & services that are advertised at a price lower than the recommended retail price (rrp) or for registered salon professionals the suggested salon price (ssp). Please note that any special or promotional offer that appears on this website is for a limited time only. All items listed as a special or promotion is of limited quantities only. Pacific Nail & Beauty (Aust) Pty Ltd comply with the federal Trade Practices Act 1974 & will not deliberately publish information that is misleading or deceptive in any way. Pacific Nail & Beauty (Aust) Pty Ltd will update the website at the earliest convenience when specials or promotions expire or reach the limited quantity. Please note that under no circumstances will Pacific Nail & Beauty (Aust) Pty Ltd be required to honour a special or promotion that is past expiry or has reached limited quantity.

CONFIRMATION OF ORDER

All orders placed are subject to acceptance by Pacific Nail & Beauty (Aust) Pty Ltd. If an order is not accepted a full refund will occur at the earliest possible convenience. Pacific Nail & Beauty (Aust) Pty Ltd reserve the right to refuse an order for any reason. Once your order is confirmed you will be sent a conformation receipt to your nominated email address.

CANCELLATIONS

Pacific Nail & Beauty (Aust) Pty Ltd will accept cancellation of online orders if the request is received in writing within 12 hours of placing the order. Requests for cancellation should be directed to info@pacificnail.com.au. If the request for cancellation is not received within this time period, goods will be charged to the nominated credit card of the person who placed the order.

RETURNS/EXCHANGES:

All goods requested to be returned or exchanged must be authorised in advance by calling 1800 672 800. Products may be returned within 30 working days of purchase date and must be unopened and unused with original invoice enclosed. Return postage is at the cost of the purchaser.

CONTACT INFORMATION

For further information or clarification of the general terms & conditions stated above please contact Pacific Nail & Beauty (Aust) Pty Ltd by phone on 07 5597 4555 or by emailing info@pacificnail.com.au.

I HAVE READ THESE TERMS & CONDITIONS & ACCEPT THEM BY MAKING USE OF THE WEBSITE. http://www.pacificnail.com/.au http://www.cndshop.com.au/ http://www.nailacademy.com.au/

PRIVACY POLICY

This website is owned & operated by Pacific Nail & Beauty (Aust) Pty Ltd, the exclusive importers of CND products in Australia. The principal place of business is 1/23 Expansion St, Molendinar, Gold Coast QLD. For enquiries or comments regarding this website, email info@pacificnail.com.au.

By using this website, it is understood that you accept the Privacy Policy as stated below, along with site policies such as the general terms & conditions, customer service policy, ordering, deliveries & returns. If you do not agree with any aspect of the Privacy Policy stated below, DO NOT USE THIS WEBSITE.

Please take the time to read through the following. By browsing the site, placing an order or registering as a user you agree to be bound by the conditions below. These conditions will be amended from time to time & maybe subject to change without prior notice. Pacific Nail & Beauty (Aust) Pty Ltd comply with the Australian Federal Privacy Act 1988 & the Australian Trade Practices Act 1974.

YOUR PRIVACY

Pacific Nail & Beauty (Aust) Pty Ltd may change the Privacy Policy at any time (without providing notification) by posting revisions to this web site. Your use of this website constitutes acceptance of the provisions of our Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy please do not use this web site.

We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy.

USE OF INFORMATION

Pacific Nail & Beauty (Aust) Pty Ltd will not sell its database of customer details or details about customers to a third party.

We respect the right of users to remain anonymous and will endeavor not to knowingly disclose user identities unless directed by a court of law.

When does Pacific Nail & Beauty disclose the information it collects to outside parties?

Pacific Nail & Beauty (Aust) Pty Ltd does not sell, trade, or rent your personal information to others. Pacific Nail & Beauty (Aust) Pty Ltd may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Pacific Nail & Beauty (Aust) Pty Ltd , our users, or others.

What information do we collect and how do we use it?

Pacific Nail & Beauty (Aust) Pty Ltd will only collect personal information where necessary to do so within the course of usual business. When registering for newsletter updates, as a Salon Professional or ordering online, basic personal details will be collected from the individual. Pacific Nail & Beauty (Aust) Pty Ltd will only collect personal information in a way that is fair & lawful.

At the time of collection or as soon as is practical Pacific Nail & Beauty (Aust) Pty Ltd will take steps to inform you of the following:

  • The purpose for which information is being collected
  • The organisations which Pacific Nail & Beauty (Aust) Pty Ltd usually discloses information to. When placing an online order your information will be disclosed to a courier service for delivery.
  • The consequence (if any) of not providing accurate information.

PROTECTION OF INFORMATION

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access. Please note that credit card details are not stored online for more than the duration of a transaction.

PROTECTION OF INFORMATION

Pacific Nail & Beauty (Aust) Pty Ltd will take all reasonable steps to ensure that personal information held is protected from misuse, loss, unauthorised access, modification or disclosure.

ACCESS TO INFORMATION

You can gain access to your personal information held by Pacific Nail & Beauty (Aust) Pty Ltd at any time, unless the information is limited by emergency situations, specified business imperatives & law enforcement or other public interests. To gain access to your personal information please phone 07 5597 4555. You may be asked to reinforce your identity. Under no circumstances will credit card information be disclosed.

REMOVAL OF PERSONAL INFORMATION

When your personal information is no longer required it will be permanently destroyed or de-identified. At your request personal information can be removed at the earliest convenience.

NEWSLETTER & DIRECT MARKETING

Pacific Nail & Beauty (Aust) Pty Ltd will occasionally use personal information for monthly newsletters & direct marketing. Contact details for Pacific Nail & Beauty (Aust) Pty Ltd will be included on each piece of marketing communication with the user. If you no longer wish to receive marketing material please use the contact details attached to that particular piece of communication to opt out or alternatively email info@pacificnail.com.

COLLECTION OF VIEWING INFORMATION

Pacific Nail & Beauty (Aust) Pty Ltd may collect personal information by the use of “Cookies”. Cookies enable us to assign a unique permanent identifier to a computer that can be used to associate requests from our website to a particular computer. If you wish, you may be able to disable cookies by changing the settings on your internet browser.

CONTACT INFORMATION

For further information or clarification of the Privacy Policy stated above please contact Pacific Nail & Beauty (Aust) Pty Ltd by phone on 07 5597 4555 or by emailing info@pacificnail.com.au 

I HAVE READ THESE TERMS & CONDITIONS & ACCEPT THEM BY MAKING USE OF THE WEBSITE. http://www.pacificnail.com.au/ http://www.cndshop.com.au/